Refund and Return Policy

- 2-Day Return/Refund Policy: You have 2 days from delivery to request a return/refund for defective, damaged, or incorrect items.

- Eligible Returns: Only items that are defective, damaged, or incorrect will be considered for return/refund.

- Inspect Your Order: Check your order upon delivery and contact us within 2 days if there's an issue.

- Non-Returnable Items: Custom, special order, or personalized items can't be returned, unless damaged or defective.

- No Exchanges: We don't offer exchanges. Returns are processed as refunds only.

- Refund Process: We'll notify you once your return is received and inspected. Approved refunds are processed to your original payment method.

Contact Us: For all enquiries, reach out to us at :


support@bolemaskinfarm.co.za

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.